Using Taxonomies in Sharepoint - Do the groundwork

SharePoint Taxonomy Fairy Dust, Stephen E Arnold, Beyond Search (April 21)

Stephen Arnold examines the claims made in SharePoint 2010: Using Taxonomy & Controlled Vocabulary for Content Enrichment by Jeff Carr (one of a series in CMSWire on Taxonomy and Metadata for Sharepoint). Article has screenshots and how-to-use - making it all seem very simple. But Stephen Arnold reminds us that the taxonomy does not miraculously show itself. It requires analysis, understanding of the business and of the users: it's not just a selection from a dropdown menu.

Arnold: "My suggestion is to do some thinking about the nature of the user, the specific information retrieval needs, and the expertise required to do the job to avoid wasting time and money."

Peter Morville on Search

Peter Morville, co-author of Search Patterns, answers questions in this interview - Customer Behaviour and Business Insights at Bridgeline Digital.

+ Value of faceted search - more of a discovery process
+ Difference between faceted navigation and parametric search
+ Inherent problems in semantic search - we need context to understand meaning

"In narrow domains such as medicine, we can develop thesauri (or "ontologies") that define terms precisely and map hierarchical, equivalent, and associative relationships. But these approaches simply don't scale, and they can't keep up with the rapid evolution of language and knowledge."

+ Using search analytics to improve navigation - " Also, for sites like Etsy.com that combine taxonomy with folksonomy, there's a wonderful opportunity to create a feedback loop. Popular tags should be considered for integration into the taxonomy, to help users navigating within the site and to improve SEO."

Classify your content

Classification Schemes (When and how to use them) by Donna Spencer, UX Booth (Apr 27, 2010)

Very readable and well illustrated article on simple classification schemes to use to organize content.

Enterprise Search Direction 2010

Search-based applications support critical decision-making, Enterprise Search (Apr 28)

Data from IDC on the enterprise search market and an overview of technology trends. Although there are several leading companies (Autonomy, Microsoft, Google and Endeca), smaller companies make up 60% of the market.

"Search technology has evolved over the past decade, moving from basic keyword search to more sophisticated enterprise search that includes relevancy ranking, concept searching, clustering and entity extraction. More recently, the emergence of search-based applications has brought a new dimension to search (see chart http://www.kmworld.com/downloads/66062/Search_Market_Map_Chart.pdf). "These applications also employ search as a central component, but they solve a specific business problem or support an information-intensive process," says Feldman, "Search-based applications as a group are growing much faster than enterprise search because their value in accomplishing a task is immediately recognized by business users, because they are quick to deploy, and because they either control costs or increase revenue. Good examples of those are call center support, e-discovery, marketing, sales, R&D research to locate opportunities and e-commerce.""

Intralinks, Endeca, and Metacarta receive a more extended description.

Search Patterns' excerpt on faceted navigation is online

Peter Morville & Jeffery Callender wrote in their book, Search Patterns, that
"Faceted navigation may be the most significant search innovation of the past decade."

We see it mainly in e-commerce, but it can help in many other situations.

Chapter 4 of the book is available at AListApart - Design Patterns: Faceted Navigation

"Faceted navigation addresses the universal need to narrow. Consequently, this pattern has become nearly ubiquitous in e-commerce, given the availability of structured metadata and the clear business value of improving product findability. Faceted navigation is being deployed rapidly across an impressively wide variety of contexts and platforms. In the world of search, faceted navigation is everywhere. "

Taxonomy Tools

Tools for Managing Taxonomies (or Thesauri, or Ontologies) by Heather Hedden, Earley and Associates (March 5)

Good overview of current tools for developing and maintaining a taxonomy - talks about requirements and names tools.

"There is a need for tools that do more than merely enabling manual adding and deleting of terms. Mapping two taxonomies is something that only a few tools support, but there are many other day-to-day taxonomy management activities that also require specialized taxonomy management software."

Book: The Accidental Taxonomist

The Accidental Taxonomist by Heather Hedden is available for preorder at a reduced price.


From the publisher: "Drawing on numerous real-world examples, Hedden explains how to create terms and relationships, select taxonomy management software, design taxonomies for human versus automated indexing, manage enterprise taxonomy projects, and adapt taxonomies to various user interfaces. The result is a practical and essential guide for information professionals who need to effectively create or manage taxonomies, controlled vocabularies, and thesauri. "

Heather presents sessions and offers workshops at many conferences and has published numerous articles. See her website Hedden Information Management for upcoming presentations and published articles on the Web.

Semantic Digital Libraries

There are a couple of discoveries from this posting in the SLA LinkedIn Community (Apr 6)


1) Book on Semantic Digital Libraries - Improving Usability of Information Discovery with Semantic and Social Services by Sebastian Kruk

"This book is based on Sebastian's PhD thesis. He reviews architectures, abstract models, metadata standards and various technologies for building digital library management systems. He derives requirements for advanced digital libraries and proposes an architecture model and a set of ontologies for semantic digital libraries. "

Abstract, outline (table of contents), and referenced links are available at the book page.

2) Posting was at the Semantic Digital Libraries Community - this blog by Kruk follows digital library systems, describing them as "an outcome of the synergy between digital libraries, the Semantic Web, and social networking"

Site has several presentations, such as this one on Digital Libraries of the Future: Use of Semantic Web and Social Bookmarking to support E-Learning in Digital Libraries.

Data Harmony moves to cloud

Achieving Data Harmony in the Cloud, Newsbreaks (April 1)

Work with Access Innovations' suite of tools for thesaurus building, thesaurus maangement, and indexing in the cloud.

"Ven Eman continued, "We're not doing this to be trendy. We believe that SaaS and cloud computing are reliable and ready for customers now. By making our software available over the internet either using a client or a browser, we are making it more convenient for our customers to use. They no longer need to purchase up front and then find a server, IT support, etc. They can begin using products such as Data Harmony and its suite of taxonomy management tools including Thesaurus Master, MAIstro, and XIS immediately," he explained."

Thesaurus Management - Semantic Web

This looks interesting - PoolParty, a company in Austria, has developed software for creating and managing a thesaurus. It supports SKOS and can be used to analyze text and do "semantic indexing".

PoolParty is a thesaurus management system and a SKOS editor for the Semantic Web including text analysis functionalities and linked data capabilities. The system helps to build and maintain multilingual thesauri providing a simple user interface and a couple of semantic services. PoolParty can be used to implement semantic search or can be integrated into existing systems like CMS, DMS or Wikis.

There are several screencasts and screenshots to demo the product. Registered users have access to a full demo. As well there is this very useful page on Application Scenarios and Use Cases.