Stephen Arnold examines the claims made in SharePoint 2010: Using Taxonomy & Controlled Vocabulary for Content Enrichment by Jeff Carr (one of a series in CMSWire on Taxonomy and Metadata for Sharepoint). Article has screenshots and how-to-use - making it all seem very simple. But Stephen Arnold reminds us that the taxonomy does not miraculously show itself. It requires analysis, understanding of the business and of the users: it's not just a selection from a dropdown menu.
Arnold: "My suggestion is to do some thinking about the nature of the user, the specific information retrieval needs, and the expertise required to do the job to avoid wasting time and money."
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