Daniel Tunkelang, Chief Scientist at Endeca, has posted slides of a presentation on Reconsidering Relevance at SlideShare of a talk he gave on the weaknesses of relevance-centric search and what might be used as alternatives.
"We’ve become complacent about relevance". This would be developers and users. As users, we are easily satisfied by the results we get from web search engines and don't appreciate that much can be done to assist and promote exploratory search. He reminds us that "information needs evolve as we learn". Faceted search and tagging, in particular, can assist searchers refine and clarify.
Look for the notes on the slides.
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