Why not do more auto-classification of data? Lawyers do for e-discovery cases. People are notoriously poor at indexing content - (unless they are trained indexers we might hastily add)
"We have empirical data to support the proposition that employees classify and code information way worse than computers, by a long shot. Yet most companies continue to rely on their employees to manage information. “[T]echnology-assisted process, in which only a small fraction of the document collection is ever examined by humans, can yield higher recall and/or precision than an exhaustive manual review process, in which the entire document collection is examined and coded by humans."
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