This article is not about taxonomies, but people who organize information for others will appreciate this first hand account by Scott Brown on finding out how people get and use information.
His questions: "what DO you do with the information; how does it fit into your overall information process; what value do you get from using the library services?"
From the preface:
"In the second part of Scott Brown's real life case studies on using, reusing, and repurposing information we move into the real Bermuda Triangle. Where exactly does the information go that we, as professionals, provide for our clients/users? What 'use' do they make of it? We all need to show value in the services we provide with tangibility and outcomes being important. Scott also points out that we need to think more about how 'savvy' our users may already be and get ready to partner with them more as it could lead to better outcomes all around."
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