Wednesday, September 02, 2009

User Testing with Card Sorting

Card Sorting: Pushing Users Beyond Terminology Matches, Jakob Nielsen's Alertbox (Aug 24)

Card sorting can be used for user testing of navigation.

As we learn from this article, "Card sorting is often a good way to get initial insights into users' mental model of an information space, and in our project it did indeed generate good starting point for the IA. After the card-sorting study, we conducted several rounds of user testing of wireframes, further refining the structure and how the site presented it. All of this effort would have been wasted if we'd gotten data on users' keyword-matching skills rather than on how they approach the site's target healthcare issues. "

Has worked examples.

1 comment:

Unknown said...

Another approach to validate card sorting outcomes would be C-Inspector, a web-based service with which you can evaluate the findabilty within your taxonomy / site structure - before going into wireframing.

Steffen