Finds strengths and weaknesses in using folksonomies in business depending upon how much precision and recall is needed. Sums it up as "Business contexts where precision and recall are not important tend to be in less process-critical areas or where individual content items are not business critical, such as wikis, blogs, or corporate social networking sites."
Provides a comparison of characteristics for folksonomies and the taxonomy.
Proposes that we should aim at getting "best of both worlds" and presents "suggested contexts" for using each.
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