Monday, July 07, 2008

State of Enterprise Search

AIIM Study Finds Enterprise Search Still Lacking By Ron Miller, EContent (Jun 27, 2008 )

"A study conducted by AIIM in May has found that enterprise search is still lags behind consumer-oriented search when it comes to helping people find the information they need inside the firewall, but enterprise employees may have unreasonable expectations based on their experiences on the consumer web."

1 comment:

Dan Keldsen said...

Hi Gwen - thanks for referencing the article by Ron, featuring some of the preview data from our upcoming Market IQ on Findability.

The full report will be available next week at http://www.aiim.org/findability - for free. Even having been an analyst and consultant in this space for about a decade, I was stunned - sometimes for the better and sometimes for the worse - by the results that we found in this research.

More next week - thanks again for blogging about the early findings.

Cheers,
Dan Keldsen
Director, Market Intelligence at AIIM.org